Expert Evaluation of 300 Projects per Day

Joyner, D. (2016). Expert Evaluation of 300 Projects per Day. In Proceedings of the Third Annual Conference on Learning at Scale. Edinburgh, United Kingdom.

In October 2014, one-time MOOC developer Udacity completed its transition from primarily producing massive, open online courses to producing job-focused, project-based microcredentials called “Nanodegree” programs. With this transition came a challenge: whereas MOOCs focus on automated assessment and peer-to-peer grading, project-based microcredentials would only be feasible with expert evaluation. With dreams of enrolling tens of thousands of students at a time, the major obstacle became project evaluation. To address this, Udacity developed a system for hiring external experts as project reviewers. A year later, this system has supported project evaluation on a massive scale: 61,000 projects have been evaluated in 12 months, with 50% evaluated within 2.5 hours (and 88% within 24 hours) of submission. More importantly, students rate the feedback they receive very highly at 4.8/5.0. In this paper, we discuss the structure of the project review system, including the nature of the projects, the structure of the feedback, and the data described above.

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